URL Networks

How to send a fax by email

You are here: Help Faxing How to send a fax by email

The Email to Fax service provides the ability for incoming faxes to be sent to your email address as well as allowing you to be able to send faxes out from your email account.

How do I send a fax using email to fax?

Please note, only registered email addresses can send faxes out.  If you are not registered you will get an email reply saying your address is unauthorised.  If this is the case you need to register the email address in our Dashboard – https://dashboard.url.net.au, alternatively please ask an authorised contact to email support@url.net.au and we will add it for you.


The following is a list of supported file formats that you can send.

  • Adobe PDF (.PDF) *Recommended*
  • Tagged Image File Format (.TIFF)
  • Microsoft Word (.DOC, .DOCX)
  • Microsoft Excel (.XLS, XLSX)
  • Microsoft Powerpoint (.PPT, .PPTX)
  • Openoffice Writer (.ODT)
  • Openoffice Calc (.ODS)
  • Openoffice Presentation (.ODP)

If you have problems with your fax being sent it is recommended that you try sending it as PDF.

Sending the fax

  1. Using your email client click new or compose message
  2. In the To: field enter fax_number@fax.url.net.au being sure to replace fax_number with the fax number you wish to send to (e.g. if you were faxing URL you would send you email to 0390202000@fax.url.net.au)
  3. Click the attachments button and locate the file you want to fax, You can attach multiple documents however it is recommended you send them as one file so that the page order is guaranteed.
  4. There is no need to enter a message (body of email and/or signature) or subject line as the system will only use the attached file to send a fax.
  5. Now click the send button
  6. Within a couple of minutes of sending you will receive an email notification to inform you of the status of your fax.