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PBX Network Feature Codes

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Feature Code Name Description
**<Extension> Call Intercept You can pick up a ringing extension from another phone by entering **Extension e.g. **1000. This is the value you should use if configuring BLF keys.
*62<extension_number> Call Barge Allows you to monitor an active call on another extension, often used in call centre environments where supervisors are monitoring an active call.  More information can be found here.
*7<Queue Number> Agent Queue Logoff If you have call queue enabled and want to logout of the Queue enter *7<Queue Number> e.g. *70
*200 Agent Call centre Login If you have skillsets setup under the call centre functionality, dialing *200 will make the agent active.
*201 Agent Call centre Logout If you have skillsets setup under the call centre functionality, dialing *201 will make the agent logged out.
*90 Echo Test Performs an echo test on your phone. Anything you say will be looped back to you. Useful for testing link latency.
*98 Voicemail Accesses the voicemail system where you can change your greeting or listen to messages.
*101 Voicemail Access the voicemail system with your user ID already entered.
*1831 Caller ID Disable Disabled the caller id on the current call.
*1832 Caller ID Enable Display the caller id associated with the physical location if caller id is off by default.
800 Park a Call Parks a call on the system and informs you of the slot number
801-899 Retrieve a Parked Call If the call is parked in a slot then it will be returned to the extension dialing.