Hosted 'Cloud' PBX

URL Hosted PBX

What is Hosted Cloud PBX?

Hosted PBX, which is often referred to as Cloud PBX, is a virtual phone system that uses VoIP technology to provide a business-grade phone system service.

Our virtual phone system can be customised to meet the needs of even the most demanding businesses in Australia. The versatility of the hosted phone system enables it to be scaled from a single phone installation to large corporations with large call centres and hundreds of employees.

With our service, there is no longer the need to have expensive telephony equipment installed at your business premises; instead you simply connect a VoIP phone to your computer network and start making and receiving calls.

Our PBX service takes advantage of more cost-effective VOIP technology, without sacrificing quality, to provide a smoother, more efficient call flow within minutes—something that is just not possible with a traditional phone network.

So whether you have been thinking of ways to save money, streamline your telephony needs, or just want to get on board with this fantastic emerging technology, you cannot beat a PBX service, Australia-wide. Want to get started? Contact URL Networks today to find out more about how we can help connect your business to the Cloud.

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Auto-Attendant (IVR)

Interactive Voice Menus, also known as a auto attendants, can help streamline your call flows by ensuring your call is routed to the correct department by simply pushing 1, 2, 3 etc.

Customisable Hold Music And Audio Prompts

Your Hosted PBX system can be customised to have your choice of hold music or audio file announcements.

Time Of Day Routing

Set your Hosted PBX system up to handle calls a specific way depending on the time of the day, day of the week, date or even public holidays.

Call Recording

Using Hosted PBX allows you to record both your incoming and outgoing calls, which can be useful for legal and training situations.

Monthly Plans

PBX 2

$35 /mo.

  • 2Incoming Channels
  • 2Outgoing Channels
  • 10Extensions
  • 5Included AU Local Numbers
    Additional Numbers $2.50/mo p/n
  • Call Rates:
    12c per call AU Landlines
    20c per min to AU Mobiles
    30c per call to 13/1300
    International - View Current Rates
  • Critical Information Summary
PBX 4

$55 /mo.

  • 4Incoming Channels
  • 4Outgoing Channels
  • 20Extensions
  • 10Included AU Local Numbers
    Additional Numbers $2.50/mo p/n
  • Call Rates:
    10c per call AU Landlines
    18c per min to AU Mobiles
    30c per call to 13/1300
    International - View Current Rates
  • Critical Information Summary
PBX 6

$75 /mo.

  • 6Incoming Channels
  • 6Outgoing Channels
  • 30Extensions
  • 15Included AU Local Numbers
    Additional Numbers $1.80/mo p/n
  • Call Rates:
    10c per call AU Landlines
    18c per min to AU Mobiles
    30c per call to 13/1300
    International - View Current Rates
  • Critical Information Summary
PBX 8

$95 /mo.

  • 8Incoming Channels
  • 8Outgoing Channels
  • 40Extensions
  • 15Included AU Local Numbers
    Additional Numbers $1.80/mo p/n
  • Call Rates:
    9c per call AU Landlines
    17c per min to AU Mobiles
    30c per call to 13/1300
    International - View Current Rates
  • Critical Information Summary
PBX 10

$120 /mo.

  • 10Incoming Channels
  • 10Outgoing Channels
  • 50Extensions
  • 20Included AU Local Numbers
    Additional Numbers $1.80/mo p/n
  • Call Rates:
    9c per call AU Landlines
    17c per min to AU Mobiles
    30c per call to 13/1300
    International - View Current Rates
  • Critical Information Summary
PBX 15

$170 /mo.

  • 15Incoming Channels
  • 15Outgoing Channels
  • 75Extensions
  • 20Included AU Local Numbers
    Additional Numbers $1.80/mo p/n
  • Call Rates:
    9c per call AU Landlines
    17c per min to AU Mobiles
    30c per call to 13/1300
    International - View Current Rates
  • Critical Information Summary
PBX 20

$220 /mo.

  • 20Incoming Channels
  • 20Outgoing Channels
  • 100Extensions
  • 20Included AU Local Numbers
    Additional Numbers $1.80/mo p/n
  • Call Rates:
    9c per call AU Landlines
    17c per min to AU Mobiles
    30c per call to 13/1300
    International - View Current Rates
  • Critical Information Summary
PBX 30

$310 /mo.

  • 30Incoming Channels
  • 30Outgoing Channels
  • 130Extensions
  • 30Included AU Local Numbers
    Additional Numbers $1.80/mo p/n
  • Call Rates:
    9c per call AU Landlines
    17c per min to AU Mobiles
    30c per call to 13/1300
    International - View Current Rates
  • Critical Information Summary
  • Prices are subject to change without notice; pricing effective as of 1/1/2014. All prices include GST.
  • All plans have no contract and are sold on a month by month basis
  • All plans are billed on the 1st of every calendar month, first month will be a pro rata amount from the current date until the end of the month.

Features List

Auto-Attendant (IVR)

Interactive Voice Menus, also known as a auto attendants, can help streamline your call flows by ensuring your call is routed to the correct department by simply pushing 1, 2, 3 etc.

Time Of Day Routing

Set your Hosted PBX system up to handle calls a specific way depending on the time of the day, day of the week, date or even public holidays.

Call Recording

Using Hosted PBX allows you to record both your incoming and outgoing calls, which can be useful for legal and training situations.

Customisable Hold Music And Audio Prompts

Your Hosted PBX system can be customised to have your choice of hold music or audio file announcements.

Skillset Based Routing

Setup a call centre and have calls assigned to agents based on the appropriate skillset. Multiple allocation strategies are available: ring-all, top-down, longest-idle

Call Queues

Using the queuing technology you can place calls in a queue, playing either hold music and/or recorded announcements

Detailed Call Reporting

Detailed Call Reports allow you to view and track calls.

Schedule Delivery Of Reporting

Schedule reports to be sent to your email address for daily, weekly or monthly reporting

Voicemail

Ability for customers to leave a voicemail message with the option to have voice messages emailed to your nominated email address

Custom Call Prefixing

Ability to tag an incoming call e.g. ‘sales’ or ‘support’ so you can identify it before answering

Conference Calls

Conference other callers into your conversation

Auto Configure Devices

Automatically configure VoIP devices

Transfer Calls

Transfer calls between internal extensions or external numbers

Free Calls Between Extensions

Save money when calling other members of your company by using the internal extension numbers

Fantastic, Reliable Support

URL Networks is 100% Australian owned and operated. We have extensive knowledge in the VoIP industry and will be there to help you with your Hosted PBX system.