Virtual Numbers

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Virtual Numbers provide a way for you to have Local Australian or International number forwarding to either an existing landline or mobile phone.

Virtual Numbers can be used for many different purposes, the following list covers just some of the scenarios our customers have used this service for:

  • SEO Marketing Number
  • Print Marketing Number
  • On-the-road contact number (calling multiple sales reps in the field and first to answer gets the call)
  • 1300/1800 End point; offers sequential ringing and voicemail if unanswered
  • Temporary sales number when selling online (e.g. eBay, car sales etc.)
  • Keep your existing phone number after nbn™ is installed

Audio Announcement

Greet your callers with a recorded announcement.

Custom Hold Music

Play a hold music file of your choice to your callers instead of ringing tones

Call Recording

Record the phone conversation for playback at a later stage

Simultaneous Calling

Route incoming calls to multiple simultaneous destinations, often referred to as "twinning"

Monthly Plans

Virtual Number 2

$12 /mo.

Virtual Number 4

$22 /mo.

Virtual Number 8

$33 /mo.

  • Prices are subject to change without notice; pricing effective as of 1/1/2014. All prices include GST.
  • All plans have no contract and are sold on a month by month basis
  • All plans are billed on the 1st of every calendar month, first month will be a pro rata amount from the current date until the end of the month.

Features List

Audio Announcement

Greet your callers with a custom recorded announcement

Custom Hold Music

Play a hold music to your callers instead of ringing sounds

Call Recording

Record the phone conversation for playback at a later stage

Fail Over Routing

Route unanswered calls to a different external number ensuring your caller gets answered

Voicemail

Voicemail, with voicemail to email service

Email Missed Call Notification

Email notification for any missed calls so you can be sure to capture all callers

Simultaneous Calling

Route incoming calls to multiple simultaneous destinations, often referred to as "twinning"

Reporting

Call Tracking and Usage reports logged in real-time

Online Management Portal

Manage your settings online and in real-time