Virtual Numbers provide a way for you to have Local Australian or International number forwarding to either an existing landline or mobile phone.
Virtual Numbers can be used for many different purposes, the following list covers just some of the scenarios our customers have used this service for:
Greet your callers with a recorded announcement.
Play a hold music file of your choice to your callers instead of ringing tones
Record the phone conversation for playback at a later stage
Route incoming calls to multiple simultaneous destinations, often referred to as "twinning"
Greet your callers with a custom recorded announcement
Play a hold music to your callers instead of ringing sounds
Route unanswered calls to a different external number ensuring your caller gets answered
Voicemail, with voicemail to email service
Email notification for any missed calls so you can be sure to capture all callers
Call Tracking and Usage reports logged in real-time
Manage your settings online and in real-time