Cloud Hosted PBX
Cloud Phone System for Your Business
Physical Desktop or Cordless Handsets
Softphone Options for Your PC, Mac, Apple or Android Devices
No Lock in Contracts
What is Hosted Cloud PBX?
Hosted PBX, which is often referred to as Cloud PBX, is a virtual phone system that uses VoIP technology (Voice over Internet Protocol) to provide an economical business-grade phone system.
Our virtual PBX service takes advantage of the significantly more cost-effective VoIP technology, without sacrificing quality, to provide a smoother, more efficient call flow within minutes—allowing you to achieve a high level of call-handling professionalism at a fraction of the cost of old-school PBX systems.
No Expensive Hardware
With our service there is no need to have expensive telephony equipment hardwired into your business premises; instead you simply connect a VoIP phone to your existing computer network (requires broadband) and you’re ready to start making and receiving calls. You can even go handset free and use our new softphone client if preferred.
Highly Customisable
Our virtual PBX phone service can be customised to meet the needs of even the most demanding businesses in Australia. The versatility of a hosted phone system enables it to be scaled from a single phone installation to large corporations running call centres with hundreds of employees. All the usual PBX features of IVR programming/operative call flow, direct extensions/voicemail, call recording, call/spend monitoring, compatibility with 1300/1800 number services and more are available and can be managed with ease via our online portal.
So whether you’ve been searching for innovative ways to save money, streamline your telephony needs, corporatise your image or you’re just ready to get on board with this fantastic emergent technology, you cannot beat our Cloud PBX service.
Ready to get the ball rolling?
Contact us today to take your business to the next level—up in the Cloud!
Auto-Attendant (IVR)
Interactive Voice Menus, also known as a auto attendants, can help streamline your call flows by ensuring your call is routed to the correct department by simply pushing 1, 2, 3 etc.
Customisable Hold Music And Audio Prompts
Your Hosted PBX system can be customised to have your choice of hold music or audio file announcements.
Time Of Day Routing
Set your Hosted PBX system up to handle calls a specific way depending on the time of the day, day of the week, date or even public holidays.
Call Recording
Using Hosted PBX allows you to record both your incoming and outgoing calls, which can be useful for legal and training situations.
Minimum term – 1 Month
Total Minimum Cost – $10.00
Critical Information Summary
Fair Use Policy Applies
* Additional Numbers $1.50 per month per number
** View International Call Rates
Minimum term – 1 Month
Total Minimum Cost – $40.00
Critical Information Summary
Fair Use Policy Applies
* Additional Numbers $1.50 per month per number
** View International Call Rates
Minimum term – Negotiated
Total Minimum Cost – Negotiated
Fair Use Policy Applies
IMPORTANT INFORMATION
- Prices are subject to change without notice; pricing effective as of 28/8/20. All prices include GST.
- All plans have no contract and are sold on a month by month basis
- All plans are billed on the 1st of every calendar month, first month will be a pro rata amount from the current date until the end of the month.
Request a Quote for a Cloud Hosted PBX
Please complete the following form to request a quote for a Cloud Hosted PBX
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Features List
Auto-Attendant (IVR)
Interactive Voice Menus, also known as a auto attendants, can help streamline your call flows by ensuring your call is routed to the correct department by simply pushing 1, 2, 3 etc.
Customisable Hold Music And Audio Prompts
Customisable Hold Music And Audio Prompts Your Hosted PBX system can be customised to have your choice of hold music or audio file announcements.
Detailed Call Reporting
Detailed Call Reports allow you to view and track calls.
Custom Call Prefixing
Ability to tag an incoming call e.g. ‘sales’ or ‘support’ so you can identify it before answering
Transfer Calls
Transfer calls between internal extensions or external numbers
Time Of Day Routing
Set your Hosted PBX system up to handle calls a specific way depending on the time of the day, day of the week, date or even public holidays.
Skillset Based Routing
Setup a call centre and have calls assigned to agents based on the appropriate skillset. Multiple allocation strategies are available: ring-all, top-down, longest-idle
Schedule Delivery Of Reporting
Schedule reports to be sent to your email address for daily, weekly or monthly reporting
Conference Calls
Conference other callers into your conversation
Free Calls Between Extensions
Save money when calling other members of your company by using the internal extension numbers
Call Recording
Using Hosted PBX allows you to record both your incoming and outgoing calls, which can be useful for legal and training situations.
Call Queues
Using the queuing technology you can place calls in a queue, playing either hold music and/or recorded announcements
Voicemail
Ability for customers to leave a voicemail message with the option to have voice messages emailed to your nominated email address
Auto Configure Devices
Automatically configure VoIP devices
Fantastic, Reliable Support
URL Networks is 100% Australian owned and operated. We have extensive knowledge in the VoIP industry and will be there to help you with your Hosted PBX system.