What is Hosted Cloud PBX?
Hosted PBX, which is often referred to as Cloud PBX, is a virtual phone system that uses VoIP technology (Voice over Internet Protocol) to provide an economical business-grade phone system.
Our virtual PBX service takes advantage of the significantly more cost-effective VoIP technology, without sacrificing quality, to provide a smoother, more efficient call flow within minutes—allowing you to achieve a high level of call-handling professionalism at a fraction of the cost of old-school PBX systems.
With our service there is no need to have expensive telephony equipment hardwired into your business premises; instead you simply connect a VoIP phone to your existing computer network (requires broadband) and you’re ready to start making and receiving calls. You can even go handset free and use our new softphone client if preferred.
Our virtual PBX phone service can be customised to meet the needs of even the most demanding businesses in Australia. The versatility of a hosted phone system enables it to be scaled from a single phone installation to large corporations running call centres with hundreds of employees. All the usual PBX features of IVR programming/operative call flow, direct extensions/voicemail, call recording, call/spend monitoring, compatibility with 1300/1800 number services and more are available and can be managed with ease via our online portal.
So whether you’ve been searching for innovative ways to save money, streamline your telephony needs, corporatise your image or you’re just ready to get on board with this fantastic emergent technology, you cannot beat our Cloud PBX service.
Ready to get the ball rolling?
Contact us today to take your business to the next level—up in the Cloud!
Interactive Voice Menus, also known as a auto attendants, can help streamline your call flows by ensuring your call is routed to the correct department by simply pushing 1, 2, 3 etc.
Customisable Hold Music And Audio Prompts
Your Hosted PBX system can be customised to have your choice of hold music or audio file announcements.
Time Of Day Routing
Set your Hosted PBX system up to handle calls a specific way depending on the time of the day, day of the week, date or even public holidays.
Using Hosted PBX allows you to record both your incoming and outgoing calls, which can be useful for legal and training situations.