Scroll Top
Level 17/31 Queen St, Melbourne. VIC. 3000

Cloud Hosted PBX

Cloud Phone System for Your Business

Physical Desktop or Cordless Handsets

Softphone Options for Your PC, Mac, Apple or Android Devices

No Lock in Contracts

What is Hosted Cloud PBX?

Hosted PBX, which is often referred to as Cloud PBX, is a virtual phone system that uses VoIP technology (Voice over Internet Protocol) to provide an economical business-grade phone system.

Our virtual PBX service takes advantage of the significantly more cost-effective VoIP technology, without sacrificing quality, to provide a smoother, more efficient call flow within minutes—allowing you to achieve a high level of call-handling professionalism at a fraction of the cost of old-school PBX systems.

No Expensive Hardware

With our service there is no need to have expensive telephony equipment hardwired into your business premises; instead you simply connect a VoIP phone to your existing computer network (requires broadband) and you’re ready to start making and receiving calls. You can even go handset free and use our new softphone client if preferred.

Highly Customisable

Our virtual PBX phone service can be customised to meet the needs of even the most demanding businesses in Australia. The versatility of a hosted phone system enables it to be scaled from a single phone installation to large corporations running call centres with hundreds of employees. All the usual PBX features of IVR programming/operative call flow, direct extensions/voicemail, call recording, call/spend monitoring, compatibility with 1300/1800 number services and more are available and can be managed with ease via our online portal.

So whether you’ve been searching for innovative ways to save money, streamline your telephony needs, corporatise your image or you’re just ready to get on board with this fantastic emergent technology, you cannot beat our Cloud PBX service.

Ready to get the ball rolling?

Contact us today to take your business to the next level—up in the Cloud!

Auto-Attendant (IVR)

Interactive Voice Menus, also known as a auto attendants, can help streamline your call flows by ensuring your call is routed to the correct department by simply pushing 1, 2, 3 etc.

Customisable Hold Music And Audio Prompts

Your Hosted PBX system can be customised to have your choice of hold music or audio file announcements.

Time Of Day Routing

Set your Hosted PBX system up to handle calls a specific way depending on the time of the day, day of the week, date or even public holidays.

Call Recording

Using Hosted PBX allows you to record both your incoming and outgoing calls, which can be useful for legal and training situations.

PBX (Per Extension)

Pay as you go
$ 10 Monthly
  • 1 x Extension
  • 1 x Included AU Numbers
    Additional Numbers 1.50/mo p/n
  • Calls to AU Local $0.10 per call
  • Calls to AU National $0.10 per call
  • Calls to AU Mobile $0.16 per minute
  • Calls to AU 13/1300 $0.30 per call
  • International Calls from 2c per minute - View Rates
  • 12 Months Call Recording Storage
  • Minimum term - 1 Month
  • Total minimum Cost - $10.00

PBX (Per Extension)

AU Local+National+Mobile
$ 40 Monthly
  • 1 x Extension
  • 1 x Included AU Numbers
    Additional Numbers 1.50/mo p/n
  • Calls to AU Local - Included
  • Calls to AU National - Included
  • Calls to AU Mobile - Included
  • Calls to AU 13/1300 $0.30 per call
  • International Calls from 2c per minute - View Rates
  • 12 Months Call Recording Storage
  • Minimum term - 1 Month
  • Total minimum Cost - $40.00
Popular

Custom

Need something to fit your needs?
Quoted
  • Custom number extensions
  • Custom number of AU Numbers
     
  • Calls to AU Local $0.10 per call
  • Calls to AU National - negotiated
  • Calls to AU Mobile - negotiated
  • Calls to AU 13/1300 - negotiated
  • International Calls from 2c per minute - View Rates
  • 12 Months Call Recording Storage
  • Minimum term - 1 Month
  • Total minimum Cost - negotiated

IMPORTANT INFORMATION

  • Prices are subject to change without notice; pricing effective as of 28/8/20. All prices include GST.
  • All plans have no contract and are sold on a month by month basis
  • All plans are billed on the 1st of every calendar month, first month will be a pro rata amount from the current date until the end of the month.

Request a Quote for a Cloud Hosted PBX

Please complete the following form to request a quote for a Cloud Hosted PBX

    SOME OF OUR PARTNERS

    Features List

    Auto-Attendant (IVR)

    Interactive Voice Menus, also known as a auto attendants, can help streamline your call flows by ensuring your call is routed to the correct department by simply pushing 1, 2, 3 etc.

    Customisable Hold Music And Audio Prompts

    Customisable Hold Music And Audio Prompts Your Hosted PBX system can be customised to have your choice of hold music or audio file announcements.

    Detailed Call Reporting

    Detailed Call Reports allow you to view and track calls.

    Custom Call Prefixing

    Ability to tag an incoming call e.g. ‘sales’ or ‘support’ so you can identify it before answering

    Transfer Calls

    Transfer calls between internal extensions or external numbers

    Time Of Day Routing

    Set your Hosted PBX system up to handle calls a specific way depending on the time of the day, day of the week, date or even public holidays.

    Skillset Based Routing

    Setup a call centre and have calls assigned to agents based on the appropriate skillset. Multiple allocation strategies are available: ring-all, top-down, longest-idle

    Schedule Delivery Of Reporting

    Schedule reports to be sent to your email address for daily, weekly or monthly reporting

    Conference Calls

    Conference other callers into your conversation

    Free Calls Between Extensions

    Save money when calling other members of your company by using the internal extension numbers

    Call Recording

    Using Hosted PBX allows you to record both your incoming and outgoing calls, which can be useful for legal and training situations.

    Call Queues

    Using the queuing technology you can place calls in a queue, playing either hold music and/or recorded announcements

    Voicemail

    Ability for customers to leave a voicemail message with the option to have voice messages emailed to your nominated email address

    Auto Configure Devices

    Automatically configure VoIP devices

    Fantastic, Reliable Support

    URL Networks is 100% Australian owned and operated. We have extensive knowledge in the VoIP industry and will be there to help you with your Hosted PBX system.