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Level 17/31 Queen St, Melbourne. VIC. 3000

Fibre Connect

$0 Build Cost Upgrade to nbn Fibre to the Premises (FTTP)

Selected homes and businesses serviced by the nbn network via Fibre to the Node (FTTN) and Fibre to the Curb (FTTC) can now upgrade to Fibre to the Premises (FTTP) with an eligible plan^.

Things you should know

Our installation process

Additional work will be required to install your new nbn equipment. This involves at least two visits from an nbn technician, and will be booked by URL Networks.

Our speed options

Choosing the right speed tier is essential. Whether you’re gaming, working, streaming, emailing or learning – a faster speed tier can make all the difference.

To be eligible for the $0 build cost upgrade you must sign-up for an eligible plan and stay connected with URL Networks for 12-months.

For FTTC you must connect to a 250 Mbps plan or above.
For FTTN you must connect to a 100 Mbps plan or above.

More than one million homes and businesses are eligible for full fibre

On the 13th of February 2023, nbn announced a million more households and businesses will get the opportunity to choose faster and more reliable broadband as the rollout of full fibre to the premises continues across the country.

nbn and the Australian Government have released the latest suburbs and towns where additional premises will become eligible to get fibre connected to their house or business by ordering an eligible wholesale speed tier1 – with up to 58 per cent located in regional areas and the rest in metro areas.

These upgrades are part of the nbn fibre upgrade program – which was boosted by the Australian Government’s recent announcement of an additional $2.4 billion investment.

Full fibre connection to the nbn® network offers customers access to the higher speed tiers, which delivers a better, more reliable internet experience for homes and businesses.

Why should you upgrade?

Speed and reliability

Bringing the nbn fibre network directly to your premises will give you access to nbn's higher speed options through our fastest and most reliable residential technology (FTTP).

Designed for the future

Upgrading your technology will help to future-proof your home or business, ensuring it’s better able to handle higher levels of demand or advancements in technology.

An upgraded connection

If you’re eligible you can choose to have your nbn technology upgraded and have the nbn fibre optic cable brought closer to your premises than your current connection.

Check if your address is eligible to upgrade to nbn Fibre to the Premises (FTTP)

Please fill out the form below and we will let you know if your address is eligible for the $0 build cost upgrade to Fibre to the Premises (FTTP).

    Most Popular Questions

    How are the eligible locations chosen?

    Customers on Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) technologies in selected areas may be eligible to upgrade to Fibre to the Premises (FTTP) with a plan based on our eligible higher wholesale speed tiers^.

    The eligible locations have been selected for reasons including:

    • Demand – we anticipate strong demand in these metropolitan and regional locations for higher wholesale speed plans.
    • Workforce – our established construction and delivery partners, and their respective workforces, are ready to work here having recently completed our network’s initial build.+
    • Cost-effectiveness – we can deploy here with speed and agility, in a way that our investment is most likely to spread and multiply economic activity across the nation.

    Our aim is to extend fibre to an additional 5 million homes and businesses by the end of 2025.

    View the list of selected areas connected to FTTN that have been announced so far

    It’s important to note that not every premises in the towns and suburbs listed will be eligible, so seeing your location listed above is not a guarantee that you will be able to upgrade to our higher speed tiers as part of these releases.

    What happens to my original nbn service?

    The technician will install the Fibre to the Premises (FTTP) connection in parallel to your existing Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) connection.

    Once you have spoken to your FTTP provider and are satisfied that your FTTP service is up and running, you may need to arrange the transfer of services from your original technology (FTTN or FTTC) connection to your new FTTP connection.

    We recommend checking with your original provider that your plan on the original technology (FTTN or FTTC) has been cancelled, so that you can avoid being charged for services on both technologies. Your provider will be able to help you through this process.

    Unless you have cancelled your original service, it will remain active. If nbn decides to turn off the original technology at your premises, nbn will inform your phone and service provider at least 18 months prior, so you will be given plenty of notice before this might occur.

    Will it cost anything to upgrade?

    Eligible customers will have to place an order with a participating phone and internet provider and purchase a plan based on our eligible higher wholesale speed tiers^ to upgrade to FTTP.

    Depending on factors such as complexity and your building type, additional costs may apply.

    ^Conditions, eligibility criteria and costs will apply – please speak with our Sales team. Eligibility criteria includes among other things, being designated by nbn as a simple premises and placing an order for an nbn powered plan based on an eligible wholesale speed tier. Additional costs may apply.