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Level 17/31 Queen St, Melbourne. VIC. 3000

Install URL Networks Call Panel

Install URL Networks Call Panel

To install the URL Networks Call Panel software, please follow this guide.

Installing the Software

  • Windows Client:
  • Install the program, following any prompts.
  • The Program will be installed to your Start Menu under “URL Networks Call Panel”.
  • Launch the program if it hasn’t already, you will be prompted for your Agent Code.

Getting your Agent Code

  • Log in to the URL Networks Dashboard and navigate to your PBX Service.
  • Choose Extensions from the left-hand menu. In the page that appears, click the yellow “Edit” icon next to your extension.
  • On the “Advanced” tab, set “Enable Call Panel” to “On/Yes”.
  • Click “Save”.
  • Navigate back to your extension page again, you will notice a “Call Panel” tab.
  • Your agent code will be presented to you. Click the text box to copy it to your clipboard, and paste that into the Call Panel Window.

Choosing a Panel Type

  • Depending on your use-case, you can choose a different panel. This will change where caller information comes from.
  • If you have a Cliniko integration, please select the “Cliniko” option in the dropdown menu.
  • Then click the Green Arrow to Sign-In.