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What are the different skillset strategies? Strategy Description Ring All Ring all selected agents at the same time Top Down…
Voice Recording Examples Below you will find a sample of voice recording texts you can use as an example for…
Upload an Audio Announcement Login to the Dashboard if not already by using this link – https://dashboard.url.net.au Select Announcement The following page…
Setting up Voicemail Greetings If your extension has voicemail configured you can customize the greeting your callers hear if they…
Setting up BLF Keys Setting up BLF Keys (Busy Lamp Field) Login to the Dashboard if not already by using this…
Setting Caller ID on an Extension Setting Caller ID on an Extension To set or change the caller ID on one…
Securing Extensions by IP Address Using our Hosted PBX service you can restrict usage your extension(s) by adding your external…
RepairShopr Integration If you already have a RepairShopr account you can configure some of our Hosted PBX services to set the Callers Name based…