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Level 17/31 Queen St, Melbourne. VIC. 3000

Change Voicemail Password

Change Voicemail Password

If you would like to change your password for your voicemail account please follow these instructions:

Through VOIP Phone

  1. Dial *98 from your VoIP Phone
  2. Enter your extension number followed by # e.g. 1001#
  3. Enter your current password followed by # e.g. 1234#
  4. Press 5 for advanced mailbox options
  5. Press 6 to change your password
  6. Enter your new password followed by # e.g. 4321#

Through Dashboard

  1. Login to
  2. Manage your PBX Service
  3. Select Extensions
  4. Click the edit icon under the extension you wish to update
  5. Under the Voicemail setting, you can change the voicemail PIN
Note: You will also be able to enable or disable Must Enter Voicemail Password through the same page if you wish to.

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