Changing Caller ID information or Spam rating of a number

From time to time an External Number (Caller ID) may be marked with incorrect business information, or as spam.

This is due to the reporting service Hiya.com.

Incorrect details can be reported to Hiya.com either by downloading their app.

Hiya.com app: https://www.hiya.com/products/app

or alternatively it can be performed via their website.

https://hiyahelp.zendesk.com/hc/en-us/requests/new?ticket_form_id=33394399463699

If using the Web Form, the details required to submit a request are as follows.