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Level 17/31 Queen St, Melbourne. VIC. 3000

Accessible Telecoms

Assistive Telecommunications Products

Unfortunately, URL Networks does not offer specific equipment with assistive telecommunication features.

Assistive telecommunication devices may work with our network, but you will need to verify with the manufacturer that it is compatible with our VoIP services.

We recommend if you need help choosing assistive telecommunications products, the Accessible Telecoms project can help.


Telephone numbers:
Phone: 1800 442 300
SMS: 0438 454 413
Fax: 02 9288 4019

For general enquiries email:

National Relay Service

You can also contact the National Relay Service (NRS). The NRS helps people who are Deaf, hearing-impaired or speech-impaired to use telecommunications services through special equipment and services.

Please see for more information and to register.