Conference Call (3-Way Call) Conference Call is conferencing in a third party or known as a Three Way Call Conference…

Logging Call Outcomes via a Yealink Desktop Phone If your Yealink Desktop phone is configured to set Call Outcomes for…

Mobile Broadband APN Settings If you have a mobile broadband service with us the following details may help to configure…

Enable headset button on Jabra Engage 65/75 when using a Deskphone via USB When using the Jabra Engage 65 or…

Yealink W52 – Firmware Upgrade Base Firmware Download the base firmware and extract the zip file – http://support.yealink.com/attachmentDownload/download?path=upload%2Fattachment%2F2015-7-4%2F6%2F5cadf3c1-5e00-4c37-9a04-aaa6693b933e%2F25.73.0.40.zip Browse to the…

Connecting and Setting Up a Yealink WH-6X Headset Download Yealink software You will need the Yealink software to make changes…

Telstra PSTN Codes

Telstra PSTN Codes The following codes can be used on your Telstra PSTN line and can be used when migrating…

SIP Trunk – Divert Calls when Unregistered Sometimes your SIP Trunk service might become unregistered which will mean your incoming…

SIP Trunk – Divert Calls Always If for any reason you need to divert incoming calls to your SIP Trunk…

HFC – NBNco Arris CM8200 – Boot Loop If you have a HFC connection you will have an Arris CM8200…

Send SMS Via Email Please note, to use this service you will require a SMS capable phone number and your…

Listening to Voicemail Messages Online Your voicemail messages are stored on our server for 30 days.   Normally messages are emailed…