TP-Link Telephony Setup Note: Device Must Be in Router Mode not Bridge. Log in to the router using the credentials. Go…
Conference Call (3-Way Call) Conference Call is conferencing in a third party or known as a Three Way Call Conference…
Logging Call Outcomes via a Yealink Desktop Phone If your Yealink Desktop phone is configured to set Call Outcomes for…
Transferring Calls using URL NetPhone Instructions on how to transfer a call using the URL Netphone application. Windows or Mac…
How To Change Hold Music Uploading Hold Music To add Hold Music to your PBX service please follow the steps…
Enable Ring Tones on Headset If you would like the ring tone to sound on your headset for incoming calls…
Yealink Mass Provision Using Option 66 If you have a Yealink handset using version 70 or later firmware and would…
Integrate Call Reports via Tableau We have support for integrating data from our call reports directly into Tableau using the…
Send SMS Via Email Please note, to use this service you will require a SMS capable phone number and your…
Integrating Slack to your PBX Service If you use Slack – https://slack.com/ you can integrate incoming calls to provide information to a…
Your Telecommunications Provider Update Re: COVID-19 Your Telecommunications Provider Update Re: COVID-19 With the World Health Organisation advisory now officially…
Receive SMS via WebHook If you have your own custom application and would like to receive incoming messages via a…