Create a Number Toggle

Create a Number Toggle Number Toggles allow you to toggle external numbers between two dialplans, this is commonly used for…

Change Voicemail Password If you would like to change your password for your voicemail account please follow these instructions: Through…

Change Voicemail Greeting via Dashboard If you have a greeting file for your voicemail you can upload it via our…

Call Parking Call Parking is a great feature when you want to put a call on hold in the system…

Hangup Messages

Hangup Messages Inside the reporting section you will often see a column called HANGUP_CAUSE, the table below explains in detail…

Managing Data Usage Alerts To manage your data usage alerts on your 4G Mobile Broadband service please follow the steps…

Home Wireless Broadband APN Settings The table below lists the relevant APN codes for the various mobile services we offer:…

Block Incoming Callers If you wish to block incoming callers from calling you can use the number block page to…

Mikrotik Factory Reset Guide Disconnect the power cord from the unit Hold the reset button and do not release. Plug…

Disable Call Waiting You can turn on Disable Call Waiting so active calls are not interrupted by incoming calls. You can…

Basic Dialplan Setup

Basic Dialplan Setup Login to the Dashboard if not already by using this link – https://dashboard.url.net.au Select Services and select the PBX service…

What do the fax error messages mean? When bulk fax is sent unsuccessfully the receiving machine provides a fax error code output…