Assistive Telecommunications Products Unfortunately, URL Networks does not offer specific equipment with assistive telecommunication features. Assistive telecommunication devices may work…

Click to Call from Outlook using URL NetPhone Setup Open the URL NetPhone app on your computer. Select the Softphone menu Select Preferences…

How to recover T5xW phone stuck on Initializing or Upgrading screen If your Yealink T5XW phone is stuck on an Initializing…

Adding Live Data screen to Dakboard If you wish to display your Live Data screen on a TV then Dakboard…

Zoiper 5 Desktop First you need to download the Zoiper IAX SIP VoIP Softphone from the Google Playstore Setup Instructions…

Zoiper 5 Desktop To use Zoiper 5 you will need to download it from https://www.zoiper.com/en/voip-softphone/download/current and install the application on your computer….

Using a proxy with URL Net Phone Limitations: Windows and Mac OSX versions of this will work inside the software,…

Changing Agent Status using URL Netphone URL Netphone allows you to change the Agent Status. Limitations: This feature is not…

URL NetPhone – Device Activation Limit reached The URL Net Phone client only allows a maximum of two devices to…

Creating/Modifying a URL Netphone user In order to utilise the URL Net Phone client, you must create a user for…

Yealink Auto Provisioning Guide If you have a Yealink handset using version 70 or later firmware and would like to…

Changing Caller ID information or Spam rating of a number From time to time an External Number (Caller ID) may…