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URL NetPhone for Windows – Sound settings To troubleshoot sound issues, please check the following items first: Hardware – Check…
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Creating/Modifying a URL Netphone user In order to utilise the URL Net Phone client, you must create a user for…
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URL NetPhone – Forbidden Calls If you are getting a Forbidden Call error on all outbound calls from your URL…
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End User Guides for Operating the URL NetPhone End User Guides Please find attached the End User Guides for Basic…
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Adding a popup screen to URL NetPhone Using URL Net Phone you can connect to the desktop API to be…
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URL NetPhone – Call History Icons Call History Icons and their meanings Incoming call Outgoing call Missed call
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URL NetPhone for Mac – Sound settings To troubleshoot sound issues, please check the following items first: Hardware – Check…
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How to install URL NetPhone for Android This guide will run you through how to download and install the URL…
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Changing Agent Status using URL Netphone URL Netphone allows you to change the Agent Status. Limitations: This feature is not…
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Configuring Outlook 2010 for Email If you are using Outlook 2010 please follow these instruction to configure your email client:…
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Configuring Outlook 2007 for Email If you use Outlook 2007 for your email client please use these settings: Open Outlook…
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Click to Call from Google Chrome using URL NetPhone The Number2Url Chrome Extension converts phone numbers on web pages into…
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How to install URL NetPhone for Mac We offer an Apple Mac version of the URL Net Phone client, it…
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Disable Call Waiting You can turn on Disable Call Waiting so active calls are not interrupted by incoming calls. You can…
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How to install URL NetPhone for iOS We offer an iPhone/iPad version of the URL Net Phone client, it is…