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Changing Agent Status using URL Netphone URL Netphone allows you to change the Agent Status. Limitations: This feature is not…

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URL NetPhone – Call History Icons Call History Icons and their meanings Incoming call Outgoing call Missed call

Disable Call Waiting You can turn on Disable Call Waiting so active calls are not interrupted by incoming calls. You can…

URL NetPhone – Forbidden Calls If you are getting a Forbidden Call error on all outbound calls from your URL…

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Using a proxy with URL Net Phone Limitations: Windows and Mac OSX versions of this will work inside the software,…

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Creating/Modifying a URL Netphone user In order to utilise the URL Net Phone client, you must create a user for…

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