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Level 17/31 Queen St, Melbourne. VIC. 3000

Hotdesking with Yealink phones

Hotdesking with Yealink phones

Hot desking is an office organization system that involves multiple workers using a single physical work station or surface during different time periods.

This guide describes how to setup a Yealink phone for use in a Hotdesking environment.

Hotdesk Holding extension

  • Visit the extensions page of the URL Dashboard
  • Create a Hotdesk Holding extension (eg: 1050)
  • Visit the devices page of the URL Dashboard
  • Assign extension 1050 to the Yealink phone.
  • Click the Pencil Icon next to that device to edit the devices settings.
  • Click on the Line Keys tab.
  • Modify the devices Line Keys to include “Hotdesk Login”.
  • Set the remaining keys to “Hotdesk Key”.
  • Click Save
  • Reprovision these changes out to the Yealink Phone. 

User Extension

  • Visit the extensions page of the URL Dashboard
  • Create the user extension (eg: 8004)
  • Select Hostdesking from the left hand menu.
  • Click the Add button 
  • Enter a Hotdesking code, a description and select the Hotdesk extension.(eg: 8004, My Ext 8004, 8004)
  • Click Save.
  • Click the Pencil Icon to edit the Hotdesk code.
  • Modify the Line Keys for extension 8004
  • Click Save 


  • Press the Hotdesk Login button.
  • Enter the Hotdesk code (eg: 8004)
  • Press the Submit soft key.
  • Phone becomes extension 8004
  • Press the Hotdesk Logout button to set the phone back to its Hotdesk Holding account.

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