URL NetPhone – Firewall Ports

Disable Call Waiting You can turn on Disable Call Waiting so active calls are not interrupted by incoming calls. You can…

Changing Agent Status using URL Netphone URL Netphone allows you to change the Agent Status. Limitations: This feature is not…

Using a proxy with URL Net Phone Limitations: Windows and Mac OSX versions of this will work inside the software,…

End User Guides for Operating the URL NetPhone End User Guides Please find attached the End User Guides for Basic…

Adding a popup screen to URL NetPhone Using URL Net Phone you can connect to the desktop API to be…

How to install URL NetPhone for Windows This guide covers the download and installation of the URL Net Phone client…

URL NetPhone for Windows – Sound settings To troubleshoot sound issues, please check the following items first: Hardware – Check…

Resetting URL Netphone password If you have forgotten your password to login into the URL Net phone, the following guide…

Click to Call from Google Chrome using URL NetPhone The Number2Url Chrome Extension converts phone numbers on web pages into…

URL NetPhone – Call History Icons Call History Icons and their meanings Incoming call  Outgoing call  Missed call

URL NetPhone – Forbidden Calls If you are getting a Forbidden Call error on all outbound calls from your URL…

How to install URL NetPhone for Mac We offer an Apple Mac version of the URL Net Phone client, it…

URL NetPhone – Device Activation Limit reached The URL Net Phone client only allows a maximum of two devices to…

Click to Call from Outlook using URL NetPhone Setup Open the URL NetPhone app on your computer. Select the Softphone menu Select Preferences…

Transferring Calls using URL NetPhone Instructions on how to transfer a call using the URL Netphone application. Windows or Mac…