URL NetPhone – Call History Icons

URL NetPhone – Device Activation Limit reached The URL Net Phone client only allows a maximum of two devices to…

Resetting URL Netphone password If you have forgotten your password to login into the URL Net phone, the following guide…

How to install URL NetPhone for Mac We offer an Apple Mac version of the URL Net Phone client, it…

Click to Call from Outlook using URL NetPhone Setup Open the URL NetPhone app on your computer. Select the Softphone menu Select Preferences…

URL NetPhone for Mac – Sound settings To troubleshoot sound issues, please check the following items first: Hardware – Check…

Creating/Modifying a URL Netphone user In order to utilise the URL Net Phone client, you must create a user for…

Transferring Calls using URL NetPhone Instructions on how to transfer a call using the URL Netphone application. Windows or Mac…

URL NetPhone – Firewall Ports Firewall Ports used by URL NetPhone The following outbound firewall ports are required in order…

How to install URL NetPhone for Android This guide will run you through how to download and install the URL…

URL NetPhone – Forbidden Calls If you are getting a Forbidden Call error on all outbound calls from your URL…

Changing Agent Status using URL Netphone URL Netphone allows you to change the Agent Status. Limitations: This feature is not…

End User Guides for Operating the URL NetPhone End User Guides Please find attached the End User Guides for Basic…

Using a proxy with URL Net Phone Limitations: Windows and Mac OSX versions of this will work inside the software,…

URL NetPhone for Windows – Sound settings To troubleshoot sound issues, please check the following items first: Hardware – Check…

How to install URL NetPhone for Windows This guide covers the download and installation of the URL Net Phone client…